Hello and welcome to my blog post. My name is Dhanushka Koggala, and I am the Managing Director of New PG Enterprises, one of the largest auto parts stores in Sri Lanka. In this post, I want to share my professional journey and how we are revolutionizing the way we buy auto parts.
Background and Passion
After completing my degree in mechanical engineering, I joined New PG Enterprises, where I found my passion for entrepreneurship. I grew up in a family of auto parts business, and my passion for cars and vehicles since childhood made me pursue a degree in mechanical engineering. I studied everything related to those fields, and the auto parts business has become like a part of my body.
Revolutionizing the Auto Parts Industry
One of my dreams is to revolutionize the way we buy auto parts. Despite advancements in other industries, the auto parts industry has not developed much. Buying auto parts is still a messy and time-consuming process. To change that, we introduced our e-commerce store, www.newpgenterprises.com, at the end of last year. Our goal is to save our customers valuable time and money, and we achieved this by providing a user-friendly online store where they can buy every auto part they need with just a click of a button, instantly.
Putting Customers First
At New PG Enterprises, we prioritize excellent customer service above everything else. We believe that providing an exceptional customer experience is the key to success in any industry. We also value employee training and community involvement to ensure that we are not only a successful business but also a positive influence in our community.
Successes and Challenges
Our recent introduction of our e-commerce store has been a huge success, and we are proud to be leading the way in revolutionizing the way we buy auto parts in Sri Lanka. However, one of the biggest challenges we face as a company is the financial crisis currently affecting Sri Lanka. Despite this, we remain committed to our customers and continue to strive to save them valuable time and money.
Advice for Future Entrepreneurs
For anyone interested in pursuing a career in the auto parts industry or starting their own business, my advice would be to stay focused, work hard, and never forget the importance of providing excellent customer service.
Conclusion
In conclusion, I am proud to be the Managing Director of New PG Enterprises and to be leading the way in revolutionizing the way we buy auto parts in Sri Lanka. Our recent introduction of our e-commerce store has been a huge success, and we look forward to continuing to provide excellent customer service and innovative solutions to our customers. Thank you for reading, and if you have any questions or comments, please don’t hesitate to connect with me.